Refund & Cancellation Policy

Last updated: 16 October 2026

Passes are delivered instantly

An editor pass (₹10 for 24 hours) is a digital service that starts as soon as payment is confirmed, so it cannot be cancelled once access has been delivered.

When we refund

• Money was debited but no pass or access code was issued, and we cannot restore your access.
• You were charged twice for the same purchase.
• A technical fault on our side stopped you using the editor during your pass.

Before asking for a refund, try Already paid? on the payment page with your Razorpay payment ID (starts with pay_). This restores most passes instantly.

How to request a refund

Contact us within 7 days of payment through our Contact page, with your payment ID. Approved refunds go back to the original payment method within 5–7 working days.

Failed payments

If a payment fails but money is debited, your bank or UPI app usually reverses it automatically within 5–7 working days.